Privacy Policy

1. Who we are

Hypermine AI DWC-LLC ("Hypermine AI", "we", "us") is an enterprise AI company registered in Dubai South, UAE (Reg. No. 13406, Dubai Aviation City Corporation). This policy explains how we handle personal data collected through www.hypermine.ai and in the course of providing our services.

2. Information we collect

We collect information you provide directly, including your name, business email, company, country, role, enquiry details, consent preferences and message content when you contact us, request a consultation, subscribe to updates or engage with our team. We may also collect business contact information from events, referrals or professional communications where permitted by law.

When you visit the Site, we collect limited technical information such as IP address, browser type, device identifiers, pages viewed, referring URLs, approximate location and security logs. This helps us operate the Site, protect it from misuse and understand how our content performs.

3. How we use information

We use personal data to respond to enquiries, schedule meetings, assess potential projects, provide proposals, deliver contracted services, manage client relationships, improve our website and offerings, maintain security, comply with legal obligations and send relevant business updates where you have opted in or where permitted by applicable law.

We do not sell personal data. We do not use personal data submitted through the Site to train public AI models.

4. Legal basis

We process personal data on the basis of consent, contract performance, legitimate business interests, legal obligations or another lawful basis recognised by applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where applicable, the GDPR.

5. Sharing and processors

We may share information with trusted service providers who support website hosting, cloud operations, analytics, email delivery, CRM, security monitoring, professional advisory and business operations. These providers are required to protect information and process it only for authorised purposes. We may also disclose information when required by law, to protect our rights, to prevent fraud or in connection with a lawful corporate transaction.

6. International transfers

As an enterprise technology company, we may process information in the UAE and other jurisdictions where our service providers or partners operate. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and security controls.

7. Security

We apply technical and organizational safeguards designed for enterprise environments, including access controls, encryption in transit, secure cloud practices, least-privilege administration, monitoring and periodic reviews. No internet transmission or storage system can be guaranteed to be completely secure, but we work to protect information against unauthorised access, loss, misuse or disclosure.

8. Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including responding to your enquiry, managing business relationships, complying with legal and accounting requirements, resolving disputes and enforcing agreements. Retention periods vary by data type and context.

9. Cookies and analytics

The Site may use essential cookies and privacy-respecting analytics technologies to operate securely, remember preferences and measure site performance. You can control cookies through your browser settings. Disabling some cookies may affect certain website features, but core content should remain available.

10. Your rights

Depending on where you live and applicable law, you may request access to your personal data, correction, deletion, restriction, portability, objection to processing or withdrawal of consent. To exercise these rights, contact us at ContactUs@hypermine.ai. We may need to verify your identity before responding.

11. Children

Our Site and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with a revised "last updated" date. Questions about this policy can be sent to ContactUs@hypermine.ai.